Terms & Conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorized purpose

You must not transmit any worms or viruses or any code of a destructive nature

A breech or violation of any of the terms will result in an immediate termination of your service

 

General Condition

We reserve the right to refuse to anyone for any reason at any time

You understand that your content (not including credit card information), may be tranferred unencrypted during transfer over networks.

Your use of the SIte constitutes your agreement with the conditions that follow and we reserve the right to revise these conditions at any time. When we make changes, we will post them here. You agree to check these section periodically to be aware of any changes and your continued use of the site shall be considered your agreement to any modified conditions. If you do not agree to these conditions, please do not use the site.

 

Data Protection Disclaimers / Privacy & Security'

As operators of this site, we take the protection of your personal information very seriously. We treat your personal information as confidential and will handle it in accordance with data protection legislation as well as with the terms of this statement.

It is in principal possible to use our website without providing any personal information. To the extent that it is possible, the provision of personal information (e.g. name, address, email address) to our site will remain voluntary. Such information will not be disclosed to third parties without your express consent.

Please note that there can sometimes be security issues when information is transmitted over the internet (e.g. via email). It is therefore not possible to guarantee water-tight protection for data from access by third parties.

 

Cookies

This site uses cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies help us to provide you with a safer, more user-friendly and effective service. Cookies are small text files that are downloaded to your computer and saved in your browser.

Most of the cookies we use are so-called “session cookies”, which are automatically deleted at the end of your visit. Other cookies will remain on your device until you delete them. These cookies enable us to recognise your browser the next time you visit us.

 

It is open to you to adjust your browser settings to notify you when cookies are installed and to require your agreement to the installation of cookies on a case-by-case basis, to refuse cookies in specific cases or in general, and to automatically delete cookies when you close your browser. Please note that deactivating cookies may lead to some loss of functionality.

 

Delivery Duration:

Goods delivery varies acording to region

Lagos : 12 - 24 Hours after payment 

Abuja: 48 - 96 Hours after payment 

Port Harcourt: 48 - 96 Hours after payment 

All other locations can take a little longer but not less that 7 days

 

If you order for a product and do not make payment within the next 20 minutes; such products  can as well be purchased by another customer in a large quantity resulting to buying them out (This most importantly applies to customers shopping on our social media and whatsapp platforms). In cases like this; deliveries can be further delayed.

In cased where this happens; you shall be informed so you can either request for a refund or wait for a few a few days until we restock.

 

 

 

 

A good terms and conditions template for eCommerce will lay out the agreement shoppers are entering into when they buy from your store. Ultimately protecting your business and helping you resolve any issues that may come up. A detailed, easy-to-find set of terms and conditions (or terms of service) that protects both you and your shopper is, therefore, one of the most important elements of your online store. 

 

When generating your terms and conditions template, you should include the minimum T&Cs requirements, have a clear understanding of the technical requirements needed to implement your policy, and make sure the text is carefully crafted while still easy for shoppers to understand.

 

In this post, we will take you through the main points your T&Cs should include, as well as eCommerce terms and conditions templates to help you create your own. However, even if you are using a third-party template, it is crucial that you consult a legal expert to ensure you are covered.

 

Gearbunch footer

 

Must-Have eCommerce Terms and Conditions Clauses

Your terms and conditions should include general and specific terms of service including:

 

Shipping time frames and terms

Return processing

Conditions of use

Privacy disclaimers

Payment terms and special fees

Liabilities

Product descriptions

Intellectual property

Cancelation policies

Terms of use for your website

External links to specific policies

Here is a breakdown of some of the clauses you should consider adding.  

 

1. Conditions of Use / General Conditions

Often referred to as ‘Online Store Terms,’ conditions of use outline what overall services you’re providing and what those services are conditioned on. Here’s a rough template of the clause, followed by an example from popular store WeeSqueak.

 

Welcome to [Store Site]. [Full Company Name] and team provides services to subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions in this agreement. Please read them carefully.

 

online store terms example

 

This clause often forms the intro of the T&Cs, such as these examples from Happy Socks and Zappos.  

 

terms of use happy socks

 

terms of use examples 

 

2. Data Protection Disclaimers / Privacy & Security

Not to be confused with your standalone privacy policy, an effective eCommerce terms of service should include your privacy and security terms. This data protection/privacy clause should clearly state what personal information of your shopper you use and store, and how it is protected.

 

This clause deals with the legality of your standalone privacy policy, including things like how your store brand handles things like security control, privacy policy changes and lists of legal disclosures. Alternatively, some are very short and include something like this: “Please refer to our Privacy Policy [linked] for our full privacy and security practices.”

 

Important Tip: Don’t forget to include your cookie policy here, as per the new Cookie Law.

 

3. Delivery Terms

The delivery terms clause of the eCommerce terms and conditions is also often referred to as the ‘shipping policy’ and includes the basic shipping/delivery policy for your online store. These can be short and concise, or more comprehensive. Some brands opt to add just a simple line directing shoppers to a separate shipping/delivery document:

 

delivery point in terms and conditions

 

A great user-friendly example for separate shipping terms and conditions are the folks at Human:

 

shipping policy terms for human

 

4. Payment Terms

This is where you outline how payments are made when a shopper purchases a product from your store, and includes the terms and conditions involved in payment. In other words: the full payment needs to be made by [payment term], after which orders will be dispatched. This can also include special fees or billing charges, shipping taxes and more that may be relevant.

 

Pro Tip: Cover yourself completely by including a link to your terms and conditions in your checkout pages and a checkbox that requires shoppers to agree to your T&Cs before purchasing.

 

5. Billing Information Terms and Conditions

We reserve the right to refuse or reconfirm any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed byor under the same account, the same credit card, and/or orders that use the same billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appears to be placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made on our website, so that we can complete your transactions and contact you as needed.

 

Product Information

Chefs Market attempts to be as accurate as possible. However, Chefs Market  does not warrant that product descriptions and website content is accurate, free of errors, complete or current. If any product ordered from Chefs Market that you receive isn’t described as shown on our store, it can be returned – unused – as described in our returns policy. Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

 

 We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at anytime without prior notice (including after you have submited your order).

We undertake no obligation to update, amend or clarify information in the service without limitation, pricing information, except as required by law. No specific update or refresh date applied in the service should be taken to indicate that all information in the service has been modified or updated.